Privacy Policy

Last Updated: February 27, 2026

Welcome to Lifestack Cloud ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lifestack.cloud) and use our AI services, including ChatGist.

1. Information We Collect

We collect information that you provide directly to us, as well as data generated automatically when you use our Service:

Account & Payment Information: When you purchase credits, we collect your email address to identify your account and allocate credits. We do not collect or store your credit card details. All financial transactions are processed securely by our Merchant of Record, Paddle.com.
Usage Data & Inputs: To provide our core services (e.g., summarizing videos), we process the URLs, text inputs, and prompts you submit.
Device & Analytics Data: We may automatically collect device information, IP addresses, browser types, and usage patterns to maintain the security and performance of our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain the Lifestack platform.
To process transactions and manage your credit balance.
To interact with third-party AI models to generate the summaries, mindmaps, or answers you request.
To detect, prevent, and address technical issues or fraudulent activities.
To communicate with you regarding support, updates, or changes to our policies.

        AI Training Disclaimer: We respect your data. Lifestack does not use your personal data or private inputs to train our own foundational AI models.
    

3. Third-Party Service Providers

To operate our "AI-Native Lifestyle" infrastructure, we share necessary data with trusted third-party sub-processors:

Paddle.com: Acts as our Merchant of Record for payment processing, tax compliance, and order fulfillment.
Dify.ai & LLM Providers: We use orchestration platforms and Large Language Models (such as Qwen, OpenAI, or similar providers) to process your text inputs. Data sent to these providers is strictly used for fulfilling your immediate request.
API Providers (e.g., RapidAPI): Used to fetch public data, such as YouTube transcripts, based on the URLs you provide.

4. Data Retention and Security

We implement industry-standard security measures (including SSL encryption) to protect your data during transmission. We retain your email and credit balance information for as long as your account is active. Transactional inputs (like specific video URLs) are processed ephemerally and are not stored in our primary databases longer than necessary to deliver the service.

5. Your Data Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

Request access to the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data (Right to be Forgotten).
Withdraw consent for specific data processing activities.

To exercise any of these rights, please contact us at help@lifestack.cloud. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

We use essential cookies and similar tracking technologies to maintain your session, remember your preferences, and track your credit usage securely. You can instruct your browser to refuse all cookies, but doing so may limit your ability to use certain features of the Service.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: help@lifestack.cloud
Website: lifestack.cloud